Many people draw their conclusions without knowing anything about the issue. There are several instances where they regret their early comments. What would have happened if you had not uttered a word? The Bible says people who lead unnecessary arguments fetch problems for themselves. How will you know, maybe what the lady is quaffing is a prescribed non-alcoholic drink.
However, precisely what is your case? You won’t know until you sit down and thoroughly review all the available data. Avoid grabbing hold of the first problem you see, or believe you see.
We cannot emphasize this enough. It is quite simple to hear a member’s complaints and assume that you already know how the issue should be resolved.
Remember this: Until you’ve gathered all the information and carefully reviewed the complaint, supporting documentation, and contract (or whatever serves as the foundation for the grievance), you don’t know anything.
One concern with focusing on the first thing that comes to mind is that you might not gather all the data required to make a convincing argument. The second issue is that, even with all the data gathered, you could formulate your case in a way that makes victory unachievable.
Now let’s examine an example that was taken from a real-life encounter at one of our lodges. Although the lodge and its employer get along well enough, the business has employed several new supervisors.
On his first day of work, Joe M., a seven-year employee who enjoys goodwill among his coworkers, gets fired by one of the new bosses. He is frequently spotted hanging around in before or after work.
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